Tag: Platforms

Digital Trust and Safety on Fintech Platforms

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Financial services are rapidly digitizing and moving online through mobile apps, chatbots, and innovative fintech platforms. While digital experiences create convenience, they also introduce new risks around security, privacy, and fraud. Maintaining user trust stands paramount – especially when handling sensitive personal finances. This makes architecting robust digital trust and safety capabRead More…

Why are Enterprises Moving to Instant Messaging? Top Conversational AI Platforms for 2021

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Instant messaging has become one of the most prominent digital communications channels for consumers. Now businesses are increasingly looking to messaging apps and conversational artificial intelligence (AI) platforms to engage customers and employees. There are several key factors driving adoption of enterprise messaging and AI chatbots. For customers, messaging is a preferred way to interact Read More…